Any Questions?


How do I place an order?
The best way to get hold of us is to ring Liz on 07834 277944.
We can then discuss all your cupcake needs and make sure we create the perfect cupcake for you!
Alternatively, our email is simplyscrumptiouscupcakes@gmail.com
Although we'll always try to squeeze any last minute orders in, please give us as much notice as you can to avoid disappointment.
 
When do I pay?
We accept cash on delivery/collection or card payment over the phone (orders under £50 incur a £1 charge).
For large or complex orders, we require a 50% non-refundable deposit in advance. The rest is payable when you receive your cupcakes.
 
What size are your cupcakes?
Size does matter! We use the more generous american-sizes cupcake cases for all of our Standard Cupcakes, so you get more cupcake for your money. Teeny Tiny Cupcakes are a perfect bitesize (approx 2in high) , Buttercream Rose Cakes measure 8 inches  and serve 15-20 people and Giant Cupcakes serve 20-25 people (approx 7in diameter, 8in high).
 
How long do the cupcakes last? 

We want you to enjoy our cupcakes at their best, so bake each batch to order. They're best enjoyed on the day of purchase, but will keep for 3 days, sometimes longer, if stored in a cool place in an airtight container. The only trouble we've found is trying to resist!

The Giant Cupcakes and Cakepops can keep for up to a week.

How should I store them?

The best place to store cupcakes for freshness is in a cool place in an airtight container such as a cake tin or tuppaware. The moisture can sometimes make he decorations wilt slightly, so it is advisable to remove any sugarpaste decorations first. For any cupcake wih cream cheese frosting (such as Red Velvet and Carrot Cake), store in the fridge.

Tell us more about your ingredients

We use only the finest ingredients: from fresh free range eggs to Fairtrade cocoa. We're also a big fan of local farmers (across Staffordshire & Shropshire) and use their fruit and vegetables whenever we can in our cupcake recipes.

Do you cater for nut allergies?

Although we are always very careful, we sometimes use nuts in the Simply Scrumptious kitchen so can't guarantee that our cupcakes are 100% nut-free. Sorry.

If you have any other dietary needs you'd like us to cater for (fat-free, gluten-free, diabetic, vegan...), please let us know and we'll see what we can do!

Can you create themed cupcakes?

We're always up for a challenge and can create cupcakes for any theme including corporate events and children's parties.   

Do you bake for weddings and events?
Wedding and event consultations are provded free of charge and we don't add a "wedding-tax" to our prices. We also hire out our beautiful 8-tier acrylic stand and can organise setting up the stand and cakes on request. Please contact Liz to make an appointment or for a quote.
 
For large or complex orders, we require a non-refundable 50% deposit to secure the booking.
 
If you would like a photo or logo on your cakes, please give us at least a week's notice.
 
Do you post your cupcakes?
Our cupcakes are delicate little things and we want you to enjoy them at their best so unfortunately we don't offer a courier service.
 
Who gets to lick the bowl?
Unfortunately, no one gets to lick the bowl.